Spoot Game
Mobile Sports Booking
Mobile app service

Book sports sessions with trusted coaches.

Spoot Game connects players with independent coaches. Browse profiles, request bookings, and pay securely in-app.

Business: Hanae Nmili Lifestyle Consulting FZ-LLC (UAE).
Spoot Game is a technology platform connecting users with independent coaches. Coaching services are provided directly by independent providers.

Business information
Legal entity: Hanae Nmili Lifestyle Consulting FZ-LLC
Location: Ras Al Khaimah, United Arab Emirates
Support email
Refunds & cancellations (summary)
• Payment is captured to reserve the slot.
• If the coach does not accept in time, the booking is canceled and a full refund is issued.
• Once accepted, the booking is confirmed (refunds depend on policy).
• If a coach cancels a confirmed booking, a full refund is issued.
• Special cases: contact support with booking reference.

What we provide

Spoot Game helps users discover coaches, book sessions, and pay securely within the mobile app.

  • Coach discovery & profiles
  • Session booking & scheduling
  • Secure in-app payments
  • In-app chat & notifications

Payments

Payments are securely processed through trusted payment providers. When a user books a session, the payment is temporarily held by the platform.

At the scheduled session time, both the User and Coach activate the session by pressing “Start”. A 20-minute confirmation window is provided.

If either party cancels within this window, the session may be eligible for a refund. If no cancellation occurs within 20 minutes after activation, the session is considered accepted and completed.

Payouts to Coaches are released approximately 10 days after the session to support dispute handling and platform safety.

Contact

Support email: support@spootgame.com

Response time: within 24–48 business hours.

Payment & refunds: include booking reference + registered email + issue description for faster help.

App Store Contact